In all of our experience with our small business clients, one question kept coming up over and over again: Is our data protected against destruction of our facilities by fire or other natural disaster? Some of our clients had been using tapes for server backup, but confessed to a spotty record when it came to bringing the tapes safely offsite.

Then we asked whether they had been testing their tape backups and without fail our clients admitted they had not. Our experience has been that tapes have an unacceptably high failure rate: all too often they have proven to be unreadable when our clients thought they were faithfully running backup.

When we told our clients what had to be done to make tape backups reliable, they were shocked at the time and expense involved. Daily rotation of tapes offsite. Regular tests of backups via full recovery of randomly chosen files. Regular replacement of tapes. Regular cleaning of tape drives.

Wasn’t there a better way? HD IT Services has responded by developing secure, offsite backup of our clients’ data to our own servers. Our state of the art, proprietary system creates a secure link between our clients’ servers and ours. Each night, every file created or modified by our clients is synchronized across the connection to our servers - all automatically. Our technicians review the backup logs generated by the systems each day and investigate if there is a problem. Rock solid security, fully automatic execution. HD IT Services’ disaster recovery backup is just what our clients were asking for.